NS Trading LLC

Frequently Asked Questions

Frequently asked questions

Do you ship internationally?

Shipping availability, dispatch location and cost are confirmed for each item and destination. Send your country, city and postal code with the product SKU. See our shipping guide.

Does the displayed price include delivery and import charges?

Do not assume delivery, import duties or taxes are included. Ask for a written breakdown of the item price, packing, freight and any other charges before ordering.

How do I request a quotation?

Open Request a Quote. Include the product link or SKU, quantity, destination and any testing or document requirements in your message. Check that the exact items are identified before submitting.

Is every item tested?

No. Testing varies by item. Pending or untested status does not confirm functionality. For items listed as tested, request the test scope and available evidence. Read our testing and condition guide.

Will a spare part fit my equipment?

Match the manufacturer part number, revision, model, connectors and any software requirements. Similar appearance or brand alone is not proof of compatibility. Send label photographs and system details for review.

What accessories are included?

Confirm the item-specific accessory list in writing. Cables, probes, software, licences, manuals and items shown alongside equipment are not automatically included.

What warranty and returns terms apply?

Terms depend on the individual product and agreement. Confirm them in the quotation before purchase, particularly for parts-only or as-is items. See returns information.

Can you source an unavailable product?

Use Equipment Sourcing and provide the manufacturer, model, part number, quantity, acceptable condition and destination. Availability and lead time require confirmation.

Frequently Asked Questions