Privacy Policy

Privacy policy

This policy describes information handled through nsmedicalparts.com, the NS Trading LLC website. Contact us through the contact page with questions or requests about your personal information.

Information provided by you

Website forms may collect your name, business or organisation, email, telephone, country, delivery address, requested items and correspondence. Account and order features keep the information needed to manage your account, quotations, purchases and support. Uploaded equipment photographs and documents may also contain personal information: remove patient records, patient images and unnecessary personal details before uploading.

Website records and cookies

Essential session cookies support sign-in, the shopping cart, language and currency selections, and form security. The website records page visits, searches and enquiry activity to operate the service and understand demand. Page-view records include a hashed network identifier, page path, referrer and browser information. Account, security and administrative records may also include network addresses and activity details.

How information is used

Information is used to respond to enquiries, prepare quotations, process orders, arrange delivery, provide support, maintain security and meet applicable recordkeeping requirements. Relevant details may need to be shared with hosting, email, payment and delivery service providers for those purposes. Delivery outside the UAE may require sharing shipment and consignee information with carriers or customs authorities.

Payment information

Payment-card details are handled by the selected payment provider. Website order records may contain transaction references, amounts and payment status. Do not send card numbers or security codes in contact forms, email or uploaded documents.

Retention and your requests

Records are retained for the purposes for which they were collected and applicable business, accounting, security or legal requirements. Contact us to request access to or correction of your information, or to request deletion where applicable. Include enough information to identify the relevant account or enquiry without sending unnecessary identity documents. Some records may need to be retained where a legal obligation or unresolved transaction requires this.

Third-party services

External marketplace, carrier and payment-provider links operate under their own privacy policies. Review those policies when using their services. This policy may be updated as website services change.